Great Mini dealer! Always courteous and professional service and the best selection around!
I was looking for a BMW 540Xi, and when my first choice was not available for a dealer trade, they located two better choices for me in a matter of an hour and I had the deal done and the car two days later. Tom Prokop could not have done a better job. My wife is thrilled.
There is a reason I have purchased 4 X5 SAV’s from Classic BMW: Phenomenal vehicles of course, but unmatched personnel in all departments. Incredible service after the sale. The best service department ever. I fully intend to be back.
Excellent experience! My salesperson, Zach Courey, was great, he went above and beyond and made sure I left a happy customer! He made what is normally a tedious experience a fun, easy and smooth transaction. I highly recommend Classic Mini Cooper in Willoughby Hills!
We were impressed and appreciated the courtesies and attention provided to us; the responsiveness to our questions and the thoroughness of the responses; and the patience with our decision-making process. Our client advisor, Kayla Longo, was extraordinary - professional, knowledgeable and extremely helpful and accommodating.
I was pleasantly surprised that when I visited this dealer a week after my first visit, that the staff knew my name and which car I was looking at. A clean environment with friendly, patience, and knowledgeable staff. They made the purchase process pleasant.
*I had to add on to this review because I could not add another. Classic's service department gets customer service right. Anyone who thinks it is not affordable or a hassle to have your Mini or BMW serviced here could not be more wrong. You'd be foolish if you didn't. Not only is it actually affordable but the people are amazing to work with.* Easiest car buying process ever! Zach Courey was so easy to work with. He answered all of my questions and did not try to pressure me in any way. I come to dealerships in knowing exactly ...
Working with Zach Hill was a pleasure. He was knowledgeable and patient. When we returned for a “second date,” he took the time to answer all our questions. And we love the car!
Excellent costumer service from this dealership! I bought my Mini from them a few months ago. Jamie, Tim and the rest of the sales staff were very helpful and answered all my questions. I have already recommended this place to my family and friends.
Ordered a mini 3 years ago. Took care of me and service after
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